Effective Date: 11/2/2025
1. Introduction Rockland Bergen Braincore ("we," "us," or "our") is committed to protecting your privacy. This policy specifically explains how we collect, use, and protect your information when you opt-in to receive SMS (text) messages from us. By opting into our text messaging program, you consent to this Privacy Policy.
2. Information We Collect When you sign up for our text messaging program, we collect the following information:
- Your mobile phone number.
- Your consent to receive text messages (opt-in date and time).
- Message content and interaction data (e.g., messages sent/received, delivery status).
3. Use of Information We use the collected information for the following purposes:
- Message Delivery: To send you the text messages you have explicitly opted in to receive (e.g., appointment reminders, promotional alerts, updates).
- Service Improvement: To analyze message effectiveness and improve our text messaging services.
- Compliance: To maintain records of consent and demonstrate compliance with legal and regulatory requirements.
4. Sharing and Disclosure of Mobile Information We value your privacy and trust.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your information only with trusted third-party service providers (subcontractors) who assist us in operating and delivering our text messaging services (e.g., our SMS platform provider), and only under strict confidentiality agreements to support these specific operations.
5. Your Rights and Opt-Out You can withdraw your consent and opt out of receiving text messages at any time.
To Opt-Out: Simply reply with the keyword STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to any message you receive from us.
Upon opting out, you will receive a final confirmation message, and we will no longer send you text messages.
6. Data Security We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
7. Changes to This Policy We may update this Privacy Policy periodically. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
8. Contact Us If you have any questions or concerns about this Privacy Policy or our text messaging practices, please contact us at:
- Email: [email protected]
- Phone: 845-584-8098